Lmi Explained

The "Lmi" is the international, standardised workplace effectiveness benchmark from Leesman. It is the "score" of employee satisfaction and workplace effectiveness calculated primarily from the answers to our Activity questions. These questions determine which Work Activities are important to employees and how well these activities are supported by the workplace.

An "Lmi" score is calculated for every respondent that submits a survey. This allows us to aggregate the data to the level of a whole portfolio, or to focus down on smaller data sub-sets such as building, department, floor, gender, length of service, age etc. (To preserve the anonymity of your staff, the minimum size for a data sub-set is 5 respondents). This provides both a macro and micro view, allowing us to provide powerful internal benchmarking and highlight where different parts of the business may have dramatically different needs.

The Leesman Index survey also reveals how well the physical "Features" are performing and how well the "Facilities Services" are working. It’s then possible to examine how well the workplace features and facilities services are supporting key workplace activities. The satisfaction scores for physical features and facilities services are not included in the calculation of the Lmi.

The Activity, Features and Facilities questions make up the core Leesman Survey and are fixed to enable benchmarking – they cannot be omitted or altered for each project. However we also have a series of sector and situation specific ‘bolt-on’ modules which can be added to the core survey at minimal cost, and we can work with you to design bespoke, additional questions where this would particularly benefit a project.