Leesman Index

Leesman is a world leader in measuring the effectiveness of corporate workplaces and the Leesman Index benchmark is generated from the largest contemporary database of workplace satisfaction surveys available. It was created to offer clients easy access to vital, empirical evidence to inform the design and management of commercial office environments. The simple Survey and Analytics tools provide an inexpensive and systematic approach to the collection, analysis and benchmarking of workplace satisfaction data and generate a single, universal measure of effectiveness – the 'Lmi'.

The Survey

Our questions focus on four main areas. The first determines which Work Activities are important to employees and how well these are supported by the workplace. We then examine satisfaction with the important Physical Features and the important Facilities Services of the office environment. Lastly, we probe the impact of workplace design on corporate image and culture, sense of pride, enjoyment, community and productivity at work.

The information is gathered via a confidential on-line questionnaire, which takes employees around 11 minutes to complete. The survey uses a standardised core of simple, easily understood questions which do not vary and an optional array of additional, flexible modules. This gives clients and their consultants the unrivalled ability to compare their results with thousands of others and, at the same time, collect detailed and insightful diagnostic data. The data is then housed in a powerful online environment we call Leesman Analytics.